I want to tell you how much I appreciate working with the Language Group. You are a rare language services agency. Your system is a well-oiled machine, your staff is unfailingly helpful and efficient, your standards second to none and as a result you deliver a service that is a pleasure to be part of. The way you treat your interpreters is a prominent factor in your excellent service. You appreciate us, pay us well, treat us with respect and have created an interpreter-friendly system that enables you to hire and retain the best of our profession. I look forward to our continued work together.