Fetch^TM On-Demand Healthcare Translation

Fast, secure, and compliant translation for healthcare and beyond.

Welcome to fast, accurate translation within minutes.

Fetch^TM provides hospitals and health systems with fast, on-demand, human-reviewed translations of discharge summaries that meet strict healthcare compliance standards and integrate seamlessly into existing clinical workflows.

Built for healthcare. Ready to deploy.

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The Fetch^TM Advantage

“The speed and ease of use are major benefits for our staff. By integrating Fetch into existing Epic workflows, it only takes an extra click or two and they receive a translated AVS in 15 minutes or less. That’s made a real difference in the discharge workflow.” – Katy Trapp, Director of Ethics and Patient Rights at Sentara Health

Read the Article: 5 Key Questions Answered: How Hospital Discharge Translation Supports Patient Safety

Designed for Hospitals and Health Systems

Fetch^TM is a purpose-built, patented solution for healthcare organizations serving diverse patient populations, including:

Acute care hospitals and health systems
EHR users seeking an approved, workflow-ready solution
EHR environments requiring a customizable integration
Language access teams, IT leaders, and executive stakeholders

Secure and Compliant

Designed to meet healthcare regulatory and data security requirements:

HIPAA compliant
SOC 2 Type II aligned
ISO 18587 certified
ACA Section 1557 compliant
PHI protected throughout the workflow

Fetch^TM helps ensure every patient leaves with clear, compliant discharge instructions in their preferred language.

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Why Hospitals Choose Fetch^TM

Fast

Bilingual discharge summaries delivered in minutes, helping ensure continuity of care while supporting compliance and patient safety goals.

Accurate

Human-reviewed translations using system-specific medical terminology for clinical reliability.

Trusted

Developed to meet the regulatory and security standards required in modern healthcare environments.

Integrated

Available in the Epic Showroom and designed to fit seamlessly into existing clinical and IT workflows.

Fetch^TM vs. Emerging On-Demand Translation Solutions

Discharge Summary Translation Capability	Fetch™	Others
Currently live, deployed, and fully operational	✅	❌
Translates the entire discharge record, not just provider-edited/free-text fields	✅	❌
Captures updates to EHR templated discharge content*	✅	❌
Human-reviewed and ISO-certified output	✅	❓
Turnaround time average of 15-minutes or less	✅	❌
24/7/365 availability	✅	❌
Built for real-time discharge workflows	✅	❌
Interoperable with any EHR	✅	❓

*Why this matters
If English templated discharge content is changed in the EHR, competitors that only translate provider-edited portions may miss those updates. Fetch translates the entire discharge record, so changes outside the provider-edited section are captured and reviewed.

The Problem Fetch^TM Solves

Hospitals face persistent challenges when translating discharge instructions:

Manual, time-consuming processes
Disconnected tools and vendor patchwork
Limited internal language expertise
Technology and compliance barriers
High costs tied to avoidable readmissions

The result is inconsistent communication at one of the most critical points of care.

Fetch^TM replaces complexity with a single, implementation-ready solution.

The Impact of Clear Discharge Communication

The average cost of a hospital readmission is $15,200*
Patients prefer discharge instructions in their native language**
Limited English Proficiency patients face 33% higher odds of early readmission without clear instructions***

Fetch^TM helps close this gap by ensuring patients leave informed, confident, and supported.

*https://pubmed.ncbi.nlm.nih.gov/ | **https://www.researchgate.net/publication/390144280 | ***https://www.healthcare.gov/why-coverage-is-important/protection-from-high-medical-costs

Fetch^TM helps close this gap by ensuring patients leave informed, confident, and supported.

Reduce Readmissions and Improve Patient Outcomes

Built on 25+ Years of Healthcare Language Expertise

Fetch^TM is backed by more than two decades of healthcare translation, interpretation, and localization experience. Every workflow is designed with clinical accuracy, regulatory compliance, and operational efficiency in mind.

The Language Group is trusted by healthcare organizations that prioritize patient safety, equity, and financial sustainability.