On-Demand Translation for Discharge Summaries
TLG, in partnership with Commence, present Fetch – On Demand Translation services for healthcare and beyond.
Welcome to fast, accurate translation within minutes.
Fetch provides hospitals and health systems with fast, on-demand, human-reviewed translations of discharge summaries that meet strict healthcare compliance standards and integrate seamlessly into existing clinical workflows.
Built for healthcare. Ready to deploy.
Designed for Hospitals and Health Systems
Fetch is purpose-built for healthcare organizations serving diverse patient populations, including:
- Acute care hospitals and health systems
- Epic users seeking an approved, workflow-ready solution
- Non-Epic environments requiring a customizable integration
- Language access teams, IT leaders, and executive stakeholders
Secure and Compliant
Designed to meet healthcare regulatory and data security requirements:
- HIPAA compliant
- SOC 2 Type II aligned
- ISO 18587 certified
- ACA Section 1557 compliant
- PHI protected throughout the workflow
Fetch helps ensure every patient leaves with clear, compliant discharge instructions in their preferred language.
Why Hospitals Choose Fetch
Bilingual discharge summaries delivered in minutes, helping ensure continuity of care while supporting compliance and patient safety goals.
Human-reviewed translations using system-specific medical terminology for clinical reliability.
Developed to meet the regulatory and security standards required in modern healthcare environments.
Available in the Epic Showroom and designed to fit seamlessly into existing clinical and IT workflows.
The Problem Fetch Solves
Hospitals face persistent challenges when translating discharge instructions:
- Manual, time-consuming processes
- Disconnected tools and vendor patchwork
- Limited internal language expertise
- Technology and compliance barriers
- High costs tied to avoidable readmissions
The result is inconsistent communication at one of the most critical points of care.
Fetch replaces complexity with a single, implementation-ready solution.
The Impact of Clear Discharge Communication
- The average cost of a hospital readmission is $15,200*
- Patients prefer discharge instructions in their native language**
- Limited English Proficiency patients face 33% higher odds of early readmission without clear instructions***
Fetch helps close this gap by ensuring patients leave informed, confident, and supported.
*https://pubmed.ncbi.nlm.nih.gov/ | **https://www.researchgate.net/publication/390144280 | ***https://www.healthcare.gov/why-coverage-is-important/protection-from-high-medical-costs
Fetch helps close this gap by ensuring patients leave informed, confident, and supported.
Built on 25+ Years of Healthcare Language Expertise
Fetch is backed by more than two decades of healthcare translation, interpretation, and localization experience. Every workflow is designed with clinical accuracy, regulatory compliance, and operational efficiency in mind.
The Language Group is trusted by healthcare organizations that prioritize patient safety, equity, and financial sustainability.
Trusted. Secure. Compliant.
