We are a full service
Linguistic
Solutions provider
You will find that The Language Group is uniquely qualified to provide you with all your language needs to ensure your compliance with language access regulations.
Executive Summary
Live Answer Operators
Each call coming into TLG is answered by a live operator. It has been our experience that the easiest manner for our clients to feel comfortable in accessing language services is to dial the phone and hear a live operator assisting them and their needs.
Highest quality service at the most competitive price.
TLG is proud to be a member of the Association of Language Companies (ALC) and a member of the Globalization and Localization Association (GALA). These organizations consistently look to improve the quality offerings of its members.
Rapid data entry
through our proprietary system, artificial intelligence provides much of the information needed for order completion, allowing any service line to be executed efficiently and promptly.
Simple Pricing Structure
We focus on keeping our pricing as simple as possible, no matter the service line.
Greatest flexibility
Because we know that each client has different requirements, TLG’s business model is built on providing for all our customers’ needs, whether those needs are technical, financial, or process oriented. TLG has the answers.
Highest possible quality linguists
Whether we are dealing with On-Site Interpreting, Over-The-Phone Interpreting, Video Remote Interpreting, Document Localization, or Post Edited Machine Translation TLG takes great pride in consistently providing quality linguists to its clients. The testing, credentialing, and supervision of our linguist base assures a quality standard that measures up to standards set by ASTM (American Society for Testing and Measurement) and ISO 9002 (International Standards Organization)
Customer Care
TLG maintains a commitment to providing the highest quality of Customer Care in the industry. We are dedicated to making sure that your needs are addressed quickly, accurately, and honestly.
Elimination of one-time fees
no service charges and no monthly fees…ever.
Our Commitment
The Language Group offers experience, cost-effectiveness and an overall commitment to building successful and long lasting client relationships.
History
The Language Group LLC was founded in 1999. Our main office is located in the beautiful beachside community of Virginia Beach, VA.
Our CEO
Our president and founder of the company, Giovanni Donatelli, is a frequent speaker nationally in the language services industry.
A Message from our Management Team
The Language Group, LLC is an award-winning language services company founded in Virginia Beach, VA by Chrysta and Giovanni Donatelli.
“We are proud to have delivered innovative foreign language solutions since 1999. Our Team and our Clients are family to us.”
Giovanni Donatelli, Founder & CEO
Generating New Ideas. Solving your Problems
The Language Group provides language services in over 200 languages and counting…
Assignments
Satisfied Clients
OPI Minutes
Cups Of Coffee
Our Skills
Our efficiencies stem from our resource management, terminology management, and customer service.
The language services industry has had some impressive technical advancements in the past 10 years – including Translation Memory paired with high-quality human translation, Neural Machine Translation and human-edited Machine Translation for cost-effective conversion of large volumes of website or content for new market discovery or basic technical content. Similarly, Interpreting has seen drastic technology improvements in the way recruitment and scheduling of interpreters are done. We are always striving to stay ahead of this innovation curve.
- ON-SITE FILL RATE – 98%
- LOC On-time delivery 99.5%
- Customer Retention – 98%
From Clients like You
Your peers and colleagues work with The Language Group for all their language service needs
"I would like to pass a word of thanks and a “well done” to our interpreter from The Language Group on Saturday. I had written her name down but misplaced it during the night. She was very interactive with the entire group. I was impressed with the way that she moved around and helped groups with conversations. She was very flexible in that we started a little later than scheduled with the presentations. The entire group appreciated her willingness to go extra, in our opinion. We would love to have her at any area function in the future.
We asked that she remain about an hour longer than we had scheduled so you may see a little more than an hour on her final time."
"My staff wanted to pass along kudos for the interpreter for today. Her name was Margarita and she was excellent. Can you pass this along to her supervisor?"
“I want to take advantage of this opportunity to tell you, once again, how much I appreciate working with the Language Group and with you personally. You are a rare language services agency. Your system is a well-oiled machine, your staff is unfailingly helpful and efficient, your standards second to none and as a result you deliver a service that is a pleasure to be part of. The way you treat your interpreters is a prominent factor in your excellent service. You appreciate us, pay us well, treat us with respect and have created an interpreter-friendly system that enables you to hire and retain the best of our profession. I look forward to our continued work together.”
Let’s Start Something new
Say Hello!
Send us a short message …
