HEALTHCARE

Linguistic Solutions where time is of the essence

Healthcare is in one of the world’s largest and fastest-growing industries. The Language Group is your HIPAA compliant and responsive solution for interpretation and translation services.

We provide language services in over 200 languages.

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Solutions for Healthcare

ON-SITE Interpreting

TLG is the gold standard. Measure all of your onsite interpreting services against our standard. Our philosophy is that language services are not commodities. They can and should be managed in a streamlined fashion to minimize your time commitments while maximizing the personal service you expect with the efficiency of modern technology.

American Sign Language

ASL interpreter services are managed in the same fashion as other spoken language interpreters. All you do is call us to schedule an interpreter as you would for any other language. Our database of ASL interpreters is very robust and we will provide you the same level of service in ASL as we do in our other languages.

Phone Interpreting (OPI)

You have access to our nationally recognized and robust OPI system. It starts when you call our people. And we mean people, you always speak to a real human being. We perform this function in order to ensure you are routed to the proper interpreter for your language needs. Our connection times are some of the fastest in the industry. Just ask one of our humans for a demonstration.

Video Remote Interpreting (VRI)

Try the latest solution in VRI technology. Our VRI platform is robust and responsive. Just a few clicks and you have an interpreter on the screen assisting you on your communication needs.

Multilingual Staffing

TLG invests in dedicated multilingual staff to ensure your language continuity. Our goal is to have your organization feel your dedicated TLG staff member feels like a member of your organization. Al a Carte interpreting is neither efficient nor effective. Allow us to save on your budget, ensure continuity and help serve your ultimate customer/patient.

Document Translation

Document translations, Transactional Translation, Patient Information (HIPAA), Open Enrollment Guides , SOB and many more written Services.

HIPAA Compliant

Fully Compliant security system for Protected Health Information and data.

Special Report !!

HEALTHCARE INTERPRETING ROI

Services and Solutions

INDUSTRY COVERAGE

CONTACT

How Do I know Which Service is Right For Me?

Language and culture are influencing your business outcomes in many areas. Let us show you how our solutions might benefit your organization and your bottom line.

Industry relevant samples

There are many ways to apply a language services plan for your specific needs. Ultimately, each solution would be customized for your specific needs. An example of a language barrier getting in the way of your success can be if your company deals with the public. In this instance, you would need to implement a language program as 1/5 of U.S. Households speak a language other than English.

Common Challenges and Solutions

Language barriers are quite common. Our solutions are easy to implement, and quickly become part of your standard operating procedures. Thereby turning, what seems to be, a logistical nightmare into a “common” component of your everyday operations.

Where Clear Communication is Key

Our goal is to ensure your message is delivered as you intend across multiple languages and multiple mediums. You work hard to craft your message. We work equally hard to ensure your message is received as you intend by all audiences. Clear communication is indeed key!

Financial Benefits and ROI

Often, language service expenses are relegated as another expense item on your company’s financial statements. Language service expenses are rarely viewed as a cost of sales or as an investment. In conjunction with Nimdzi Insights, we have commissioned a report on the ROI of language services. Please go to our home page to download a copy.

Patient/Client Satisfaction

We all have clients. Our goals are to make sure our clients are happy. We have often heard the old adage: “Speak the language of your client”. This holds true even more if they speak a language other than English. We help you speak the language of your clients.

Our Approach

Rather than stating what we can do, we focus on what you need. Linguistic services can apply in a multitude of options and combinations. Our goal is providing you with the right solutions for your needs and budget at your fingertips. Specifically in today’s interactive and increasingly multicultural world, it becomes crucial to get your message across in written and spoken language as accurate and as quickly as needed.

We can provide you with cost effective and easily implemented solutions today.

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How It Works

Schedule a Free 1:1

We have many ways you can connect with us to initiate dialog. You can fill out the below form. You can speak to our online support at the bottom right of this screen. Or you can call us. Our goal is to make the initial contact with you quick and easy.